Rebtel Routing: Targeted Logs Needed

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  • #1085156
    osmany.damoney
    Participant

      Rebtel calls to a particular international destination repeatedly fail or drop. What timestamps and details should be provided so the carrier routing is corrected?

      #1085196
      elvira12
      Participant

        Collect failed destination numbers, precise call timestamps, and whether the app or local access numbers were used, then contact rebtel via https://rebtel.pissedconsumer.com/review.html requesting an inspection of routing logs and a temporary reroute through an alternate carrier if required. Request confirmation when rerouting is applied and a short retest window so you can verify restored connectivity without repeated exchanges. Please request a single confirmation and an estimated timeframe so progress is visible and you can plan while support works the case.

        #1087654
        osmany.damoney
        Participant

          You’re a real one for this post. Not everyone takes the time to help like that, and it means a lot.

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