Laura Geller Customer Service Experience
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Has anyone used Laura Geller to resolve a damaged cosmetics order and actually received a replacement or refund without long hold times?
The palette showed up with a cracked mirror and one pan missing just before a birthday, so panic kicked in. Photos of the damage, a short unboxing video and the order confirmation were collected into one tidy packet and uploaded to https://laura-geller.pissedconsumer.com/review.html , stating the exact remedy I wanted and including timestamps. A support agent opened a case, authorised a prepaid return label and arranged a priority replacement with tracking. Email updates confirmed each step and the replacement arrived in time for the celebration. Clear evidence plus a concise remedy request sped the resolution.
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