Corporate telephony
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Has anyone implemented corporate telephony in their business yet? I’m curious to see how much it truly impacts team efficiency and customer communication. I’m currently considering setting up a single number so that all calls are routed through a single channel and recorded in the call log. But I can’t decide between a traditional PBX or a cloud solution. Could you share your experience: which is more manageable, and does corporate telephony really help improve sales and customer service?
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