How is Evvy customer service?
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Thinking about trying Evvy for microbiome testing, but before I order, I want to know how their customer service handles things. If there are delays with test results or issues with sample processing, do they respond quickly? Also wondering how easy it is to understand the reports and if they provide any guidance on what to do with the results. Anyone have firsthand experience?
Ordered a test kit from evvy customer service and had a few questions during the process. The kit itself was easy to use, but I wanted some clarification on the results. Their support team was responsive and explained things in a way that made sense. It wasn’t instant replies, but I didn’t have to wait too long either. If you’re thinking about it, just make sure to read up on what the results actually mean—having some background knowledge helps make the most of it.
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