[elvira12]

Woke up this morning to find the internet completely down. I didn’t get any alerts from Xfinity, and the app just kept spinning with no updates. Checked with neighbors and realized it wasn’t just me. Do they normally notify users when there’s a local outage, or are you just left to figure it out yourself?

[osmany.damoney]

I rely on Xfinity for work, so when my connection suddenly dropped mid-morning, it completely threw off my day. No warning, no scheduled maintenance notice, just zero signal. I started digging around on https://xfinity.pissedconsumer.com/customer-service.html to figure out what was going on. A few folks mentioned that Xfinity doesn’t always push out alerts for local outages unless it’s widespread. I ended up using my phone’s hotspot while waiting for it to come back. Eventually, it returned a few hours later, but I’ve started keeping a backup plan ready just in case it happens again without notice.

[elvira12]

Appreciate the detail in your post. That kind of reply makes it easier to sort through all the other stuff.

[Author]

Posts