Translation Integration for Zendesk

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  • #847665
    Mark
    Participant

      How do you manage multilingual customer inquiries through Zendesk? I’ve been researching integrations that can translate conversations in real-time, but I’d love to hear your experiences. Which tools offer the best accuracy and speed without compromising the quality of support? I’m looking for something easy to implement that fits well with Zendesk’s workflow.

      #847743
      mart
      Participant

        If you’re managing an international customer base, a good translation integration for Zendesk is essential. I’ve tried a few different tools in the past, but I’ve found zendesk translation app recently that really stands out. It connects directly to Zendesk and provides real-time translations for chats and tickets, which has been incredibly helpful for us. The setup was straightforward—no complicated processes—and now my support agents can handle inquiries from all over the world without missing a beat. One of the things I appreciate most about this integration is that it doesn’t just give you word-for-word translations. It’s intelligent enough to preserve the context and tone of the conversation, which is crucial when dealing with customer support. Since using it, we’ve been able to provide much better service to our international customers, and the feedback has been overwhelmingly positive. If you’re using Zendesk and want to offer a truly multilingual support experience, this is definitely worth checking out.

        #847763
        Azer
        Participant

          I’ve actually been looking for something like this, so thanks a ton for the recommendation! We’ve had some challenges managing multilingual support, and I’m excited to try out a tool that integrates directly with Zendesk. It sounds like this could save us a lot of time and make communication with international customers so much smoother. I’ll test it out and see how it works for our team. Your feedback about the accuracy and context is really encouraging, so I’m hopeful it’ll be a good fit!

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