If you’re managing an international customer base, a good translation integration for Zendesk is essential. I’ve tried a few different tools in the past, but I’ve found zendesk translation app recently that really stands out. It connects directly to Zendesk and provides real-time translations for chats and tickets, which has been incredibly helpful for us. The setup was straightforward—no complicated processes—and now my support agents can handle inquiries from all over the world without missing a beat. One of the things I appreciate most about this integration is that it doesn’t just give you word-for-word translations. It’s intelligent enough to preserve the context and tone of the conversation, which is crucial when dealing with customer support. Since using it, we’ve been able to provide much better service to our international customers, and the feedback has been overwhelmingly positive. If you’re using Zendesk and want to offer a truly multilingual support experience, this is definitely worth checking out.