Game freezes up when loading songs
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February 14, 2016 at 1:07 am #393517
Hello, I have been playing custom songs for a couple weeks now with the help of guides on this website. However today after getting new songs, I encountered a major issue: my game freezes up completely while trying to load songs, at the same point every time I try. How do I figure out which song is the issue, does the game load the songs in a particular order or something? I asked a couple people that I know have experience with customs, and none of them had any idea, so they recommended I post here.
February 14, 2016 at 1:27 am #463516Try delete your song cache.
February 14, 2016 at 2:22 am #463518Just tried that now, did not work . It freezes up still but at 402/546 instead of 24/87. Any idea on how to pinpoint what song could be causing this?
February 14, 2016 at 3:45 pm #463542At least one of the songs you added has a corrupted/badly formatted/faulty/broken/not working .dta file.
As to knowing what song’s messing up, try loading your cache with C3contools setlist manager, and see if you have a prompt about a problem. You may also open your cache file with a text editor and check for the 402th package entry (packages are the last entries of the song cache). Not sure the game reads the packages in order but it’s worth a try.
Anyway, to solve your issue, you need to wipe out your song cache and remove a song/song pack (starting with those giving errors with the setlist manager, and those around the 402th entry), reload the game, let the cache rebuild and if it still crashes remove another pack/song and rinse and repeat until you found what’s messing up the game.
February 14, 2016 at 7:46 pm #463560Where do I find the cache?
Edit: Okay I found it, but it only has the RB3 disc songs on it, not anything custom. So what do I do now? I tried throwing all my songs into the setlist maker and it freezes up too, doesn’t tell me about a problem or anything, just stops responding completely.
February 14, 2016 at 8:38 pm #463568If importing your cache crashes in C3contools, give it a rest. The faulty song/songs prevent your cache to finish building properly, so you’ll have to remove one song/pack at a time without knowing where to start.
Alternatively, you can remove everything that’s not from C3, because those songs are known to work ok, let your cache build, add a small batch of songs, let the cache rebuild, etc… till the cache building crashes the game.
February 14, 2016 at 10:25 pm #463579I remember there was a Metallica song and Symphony X song that caused my game to crash upon building the song cache. I would just add about 20 songs to your library at a time and you can eventually pinpoint which song or songs are causing the problem.
February 15, 2016 at 7:54 am #463598I had this same problem last week when downloading older songs. It always stopped at 24/102. I saw a post about using C3’s midi cleaner. Once I cleaned all of the songs even the newer ones I downloaded, it worked. So maybe try using the MIDI cleaner option.
June 27, 2016 at 6:55 pm #471151Pardon the dust-off, but I’m starting to run into this issue with a USB stick, the one that happens to hold the most customs. Besides a corrupt cache or a known-bad CON file, are there any other non-hardware-related issues that could cause the game to crash during a cache update?
Between this memory stick and what’s on the hard drive, I’m dealing with about 1,600 separate files that get loaded at the start of the game. Around 750 of those are official DLC or export files, amounting to around 1,100 songs. The rest are single-song customs files. I’ve ruled out bad CONs because after reformatting the drive and rebuilding the cache, the CONs that “caused” the first crash load without error. When I load the other 800 or so, though, I start getting crashes again.
It’s possible I’m dealing with a flaky USB stick, and I’m sure Windows’s drive scanner doesn’t catch all errors, but the likelihood of a crash seems to be tied the most to the number of files involved.
Anyone else had this behavior?
June 28, 2016 at 2:35 pm #471216Small correction: some of the customs files are packs, such as those from the Genesis Chronicles and one or two other pack files released to the forums. I’m still well below the 2,952 song threshold, though.
July 1, 2016 at 2:14 pm #471348The crickets are telling me there are no known issues, beyond faulty hardware, that can consistently cause lock-ups at cache update time. I’ll keep playing with it, then. I may experiment with creating some packs to see if getting the number of separate DLC pieces down helps. If it doesn’t, I’ll see about springing for another memory stick.
July 2, 2016 at 1:31 am #471393Do you have official DLC and customs on the same stick?
July 2, 2016 at 2:51 am #471409Not on the same stick, no, but both are visible to the system, with official DLC on the hard drive and customs on a stick with TU4. Cache build is taking place on the stick.
July 19, 2016 at 1:13 pm #472102Try removing about half of the files. If it still freezes, there’s at least one faulty file among them, so again remove half. If it loads fine, switch it out for the other half. That’s the quickest way to find the faulty files, taking log(n) steps.
July 19, 2016 at 1:32 pm #472105Thanks for the suggestion, but I tried that already. I removed everything except the files I added the day the crashes began, and by themselves those files loaded fine. Then I loaded the entire batch again and things started crashing. Whatever the problem is, it doesn’t appear to be tied to any particular song or songs.
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