[elvira12]

I tried to book a massage appointment using Booksy, and although the provider’s calendar showed the slot as open, I never got a confirmation. The status is still “pending,” and nothing has shown up in my email or app notifications. I filled out their help request form, but still nothing. Has anyone else run into this kind of delay where the platform never actually sends the approval notice?

[osmany.damoney]

When my appointment sat in pending for over a day, I figured something was off. I went through real user experiences on forums like https://booksy.pissedconsumer.com/review.html to understand what typically triggered a response. One tip kept coming up—users who listed the exact service, provider, and included a screenshot of the booking screen usually got replies faster. I did just that: dropped one clear message with the key info and a photo, and within 12 hours the confirmation came through. It looks like Booksy’s system responds better when everything is presented in one go.

[elvira12]

You nailed it! Thanks for sharing the knowledge.

[Author]

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