How is AI improving customer experience and sales in e-commerce?

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  • #857267
    vice crufoli
    Participant

    How can the use of AI, including chatbots and inventory management systems, improve customer experience and increase e-commerce sales? What specific benefits and changes can be expected from implementing these technologies? For example, how do chatbots help in handling inquiries and how does AI manage inventory?

    #892445
    Linam
    Participant

    Anyone had issues with Temu’s customer service? How do they handle complaints?

    #892448
    Basot
    Participant

    Recently ordered a few items from Temu, but when they arrived, some were damaged. I tried reaching out to their customer service, but I wasn’t sure if they’d respond quickly or resolve the issue. Before contacting them again, I decided to look up other people’s experiences on https://temu.pissedconsumer.com/customer-service.html , found a lot of reviews that explained how their customer service team handled different problems some people had quick resolutions, while others faced delays.

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