Summarize the ledger discrepancy with dates, transaction amounts, and the impacted draw schedule, then ask goodleap to reconcile immediately so work can proceed. Request written confirmation of any ledger correction and a timestamp when the account will reflect the fix. Ask for a single-case email so the contractor is notified and the project avoids payment-related delays while finance resolves the entry. Please request a single confirmation and an estimated timeframe so progress is visible and you can plan while support works the case.