Tried JustAnswer to get some quick advice on a legal issue—paid the $1 trial fee and got a decent response within the hour. Thought everything was settled, but a few days later, a bigger charge showed up on my statement. I checked justanswer customer service and found plenty of people who didn’t realize the trial converts automatically. Turns out, cancellation needs to be done through your account settings—not just closing the window. I reached out, and they refunded it, but next time I’ll be watching the clock more closely with trials like this.